Customer Provided Items

Customer Provided Items are materials supplied by your customer for you to use in manufacturing or service delivery. You receive the items, use them in production, and track consumption.

When to Use

  • A customer provides raw materials for you to manufacture their products
  • A customer supplies components for assembly or repair
  • Toll manufacturing arrangements

Setting Up Customer Provided Items

  1. Create an Item and check Is Customer Provided Item.
  2. The item will have zero cost (since the customer provides it).
  3. When receiving the items, create a Purchase Receipt with the customer as the party.

Receiving Customer Provided Items

  1. Go to Stock > Stock Entry and select Material Receipt.
  2. Or create a Purchase Receipt selecting the customer as the supplier.
  3. Enter the items and quantities received.
  4. The items are tracked in stock but at zero value.

Using in Manufacturing

When creating a Work Order using these materials:

  • The BOM includes the customer provided items
  • Materials are issued from stock as usual
  • The cost of customer provided items is zero, so your cost only includes your labor and overhead

Returning Unused Items

Any unused customer provided materials can be returned via Stock Entry (Material Issue) back to the customer.