Supplier Scorecard
A Supplier Scorecard evaluates supplier performance based on defined criteria. This helps you make data-driven decisions about which suppliers to continue working with.
Creating a Supplier Scorecard
- Go to Buying > Supplier Scorecard and click New.
- Select the Supplier.
- Set the Evaluation Period (e.g., Q1 2025).
- Score the supplier on defined criteria:
- Quality: Defect rate, conformance to specifications
- Delivery: On-time delivery percentage
- Price: Competitiveness and stability of pricing
- Service: Responsiveness and communication
- Compliance: Regulatory compliance (VAT invoices, documentation)
- Add Remarks and recommendations.
- Click Save and Submit.
Scorecard Criteria
Common evaluation criteria for Saudi businesses:
| Criteria | Weight | What to Evaluate |
|---|---|---|
| Quality | 30% | Product quality, consistency, certifications |
| Delivery | 25% | On-time delivery, lead time, packaging |
| Price | 25% | Price competitiveness, stability, discount offers |
| Service | 15% | Communication, issue resolution, flexibility |
| Compliance | 5% | Proper VAT invoices, documentation, legal compliance |
Using Scorecards
- Periodic evaluations (quarterly or annually)
- Supplier selection decisions
- Contract renewals
- Performance improvement discussions with suppliers
- Identify risk suppliers for key materials