Supplier Scorecard

A Supplier Scorecard evaluates supplier performance based on defined criteria. This helps you make data-driven decisions about which suppliers to continue working with.

Creating a Supplier Scorecard

  1. Go to Buying > Supplier Scorecard and click New.
  2. Select the Supplier.
  3. Set the Evaluation Period (e.g., Q1 2025).
  4. Score the supplier on defined criteria:

- Quality: Defect rate, conformance to specifications

- Delivery: On-time delivery percentage

- Price: Competitiveness and stability of pricing

- Service: Responsiveness and communication

- Compliance: Regulatory compliance (VAT invoices, documentation)

  1. Add Remarks and recommendations.
  2. Click Save and Submit.

Scorecard Criteria

Common evaluation criteria for Saudi businesses:

Criteria Weight What to Evaluate
Quality 30% Product quality, consistency, certifications
Delivery 25% On-time delivery, lead time, packaging
Price 25% Price competitiveness, stability, discount offers
Service 15% Communication, issue resolution, flexibility
Compliance 5% Proper VAT invoices, documentation, legal compliance

Using Scorecards

  • Periodic evaluations (quarterly or annually)
  • Supplier selection decisions
  • Contract renewals
  • Performance improvement discussions with suppliers
  • Identify risk suppliers for key materials