ZATCA Dashboard

The ZATCA Dashboard gives you a real-time overview of your e-invoicing integration status. It shows key metrics, integration health, and any issues that need attention.

Accessing the Dashboard

From the main menu, go to ZATCA workspace.
Alternatively, search for ZATCA in the search bar.
The dashboard displays cards and charts showing your integration status.

Dashboard Cards

Card	What It Shows
Total Invoices	Total number of sales invoices in the selected period
Accepted	Invoices successfully cleared by ZATCA
Rejected	Invoices rejected by ZATCA (needs attention)
Pending	Invoices awaiting ZATCA response
Not Submitted	Invoices not yet sent to ZATCA (draft, cancelled, or failed)

Integration Health Indicators

CSID Status

Active: Your Cryptographic Stamp Identifier is valid and working
Expiring Soon: Certificate will expire within 30 days — renew soon
Expired: Certificate has expired — re-run onboarding wizard
Not Generated: Onboarding has not been completed

EGS Unit Status

Active: Your device is registered and can submit invoices
Inactive: Device is not properly configured
Error: There's an issue with the device certificate

Charts and Metrics

The dashboard includes charts for:

Daily Invoice Submission: See how many invoices are submitted per day
Acceptance Rate: Percentage of invoices accepted vs rejected
Response Time: Average time for ZATCA to respond
Error Distribution: Types of rejections or errors encountered

Filters

Use the dashboard filters to:

Date Range: View metrics for today, this week, this month, or a custom range
Company: If you have multiple companies, filter by company
Integration Mode: Filter by Live or Batch submissions

What to Watch For

Green — All Good

High acceptance rate (>95%)
Low pending count
CSID and EGS status Active

Yellow — Needs Attention

Acceptance rate dropping below 90%
Increasing pending invoices
CSID expiring in < 30 days

Red — Action Required

Multiple rejected invoices
CSID expired
EGS unit showing errors
High number of failed submissions