Amending Sales Order After Submit
If you need to change a Sales Order after it has been submitted (customer changes, pricing updates, etc.), use the Amend function.
How to Amend a Sales Order
- Open the submitted Sales Order.
- Click the Amend button.
- A new amended Sales Order is created:
- The original SO is Cancelled but kept for audit history.
- The amended SO links to the original.
- A new SO number is assigned.
- Make changes (items, quantities, prices, etc.).
- Save and Submit.
Important Notes
- Only submitted documents can be amended.
- Amending cancels the original — be careful if linked documents exist.
- Any Delivery Notes or Sales Invoices linked to the original SO are NOT automatically updated.
- If linked documents exist, you may need to cancel and recreate them from the amended SO.
- The amendment history tracks all versions.
Alternatives
- Close Sales Order: If the remaining quantity won't be delivered
- Cancel and Create New: Simpler if no downstream documents exist
- Use Pricing Rules instead of amending for price-related changes