User Permissions

User Permissions restrict a user to access only specific documents of a given Document Type. For example, a salesperson can only see Customers assigned to their territory.

User Permissions defined for one Document Type also apply to related Document Types through Link Fields. For instance, if a user has a User Permission on a specific Customer, it will also restrict which Sales Orders and Quotations they can see (those linked to that Customer).

Setting User Permissions

  1. Go to Users and Permissions > User Permissions.
  2. Click New.
  3. Select the User you want to restrict.
  4. Check Allow or select Is Default if this should be the default permission.
  5. Select the Document Type (e.g., Customer, Supplier, Territory).
  6. For each document type, select the specific record(s) the user can access.
  7. Click Save.

Common Use Cases

Scenario User Permission On
Salesperson sees only their territory Territory
Salesperson sees only their customers Customer
Warehouse manager sees only their warehouse Warehouse
Department head sees only their cost center Cost Center
Branch accountant sees only their company Company

How It Works

When a user has a User Permission set on a document type:

  • They can only see and select those specific records in dropdowns
  • Reports are automatically filtered to show only their permitted data
  • Linked documents inherit the restriction (e.g., Customer permission limits visible Sales Orders)