Terms and Conditions

Terms and Conditions (T&C) are standard legal text added to sales and purchase transactions. You can create multiple T&C templates and apply them to different types of transactions.

Creating Terms and Conditions

1. Go to Buying/Selling > Terms and Conditions and click New.
2. Enter a Title for this T&C template.
3. Check Disabled if this template should not be available for selection.
4. Write or paste your terms and conditions text.
5. Click Save.

T&C Content

Typical terms and conditions include:

• Payment Terms: When and how payment should be made
• Delivery Terms: Delivery timelines and responsibilities
• Warranty Information: Warranty period and terms
• Return Policy: Conditions for returns and refunds
• Liability Clauses: Limitations of liability
• Governing Law: Jurisdiction and applicable law (Saudi law)
• VAT Clause: Statement about VAT applicability

Using Terms and Conditions

T&C can be applied at multiple levels:

1. Company Level: Default T&C in the Company master.
2. Global Defaults: System-wide default T&C.
3. Transaction Level: Selected on individual Sales Orders, Purchase Orders, and Invoices.

Printing Terms and Conditions

When you print a document (invoice, order, quotation), the selected T&C appears at the bottom of the printed document. This ensures all legal and commercial terms are clearly communicated to your customers and suppliers.

Multiple T&C Templates

It's recommended to create separate T&C for:

• Sales: Warranties, delivery timelines, return policies, VAT terms
• Purchases: Inspection rights, delivery conditions, payment terms
• Services: Scope of work, limitations, service level agreements