Newsletter

The Newsletter feature in YousrERP allows you to send email campaigns to your leads, customers, and newsletter subscribers.

Creating a Newsletter

  1. Go to CRM > Newsletter and click New.
  2. Enter the Subject (email subject line).
  3. Compose the Message using the rich text editor.
  4. Select the Email Sender (from which email account).
  5. Choose the recipients:

- Newsletter List: Pre-defined mailing lists

- Lead: Send to specific leads

- Customer: Send to specific customers

- Email Group: Custom group of emails

  1. Click Send or Schedule for later.

Managing Subscribers

Email Groups

  1. Go to CRM > Email Group and click New.
  2. Enter the Email Group Name (e.g., "All Customers", "VIP Clients").
  3. Add subscribers to the group.

Newsletter List

  • Leads and customers can subscribe or unsubscribe from newsletters.
  • Manage subscription status per contact.

Best Practices

  • Only send to contacts who have opted in (GDPR and Saudi PDPL compliance).
  • Include an unsubscribe link.
  • Segment your audience for relevant messaging.
  • Track email opens and clicks for engagement insights.
  • Send during business hours (Sunday-Thursday in Saudi Arabia).