Newsletter
The Newsletter feature in YousrERP allows you to send email campaigns to your leads, customers, and newsletter subscribers.
Creating a Newsletter
- Go to CRM > Newsletter and click New.
- Enter the Subject (email subject line).
- Compose the Message using the rich text editor.
- Select the Email Sender (from which email account).
- Choose the recipients:
- Newsletter List: Pre-defined mailing lists
- Lead: Send to specific leads
- Customer: Send to specific customers
- Email Group: Custom group of emails
- Click Send or Schedule for later.
Managing Subscribers
Email Groups
- Go to CRM > Email Group and click New.
- Enter the Email Group Name (e.g., "All Customers", "VIP Clients").
- Add subscribers to the group.
Newsletter List
- Leads and customers can subscribe or unsubscribe from newsletters.
- Manage subscription status per contact.
Best Practices
- Only send to contacts who have opted in (GDPR and Saudi PDPL compliance).
- Include an unsubscribe link.
- Segment your audience for relevant messaging.
- Track email opens and clicks for engagement insights.
- Send during business hours (Sunday-Thursday in Saudi Arabia).